ARQ Transport Privacy Policy

At ARP Transport, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our truck dispatching services.

Information We Collect

When you use our truck dispatching services, we may collect the following types of information:

1. 1. Personal Information: This may include your name, contact details, email address, and any other information you provide to us.

1. 1. Location Information: We may collect your location information to facilitate our truck dispatching services effectively.

1. 1. Usage Information: We may collect information about how you interact with our website and services, such as your browsing activity, IP address, device information, and cookies.

1. 1. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

1. 1. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

How We Use Your Information

We may use the information we collect for the following purposes:

 

1. 1. Providing Services: To provide and maintain our truck dispatching services, communicate with you, and fulfill your requests.

1. 1. Improving Services: To analyze usage trends, monitor the effectiveness of our services, and enhance user experience.

1. 1. Communications: To send you updates, newsletters, promotional offers, and other communications related to our services.

1. 1. Customer Support: To respond to your inquiries, resolve issues, and provide customer support.

Information Sharing

We may share your information in the following circumstances:

 

1. 1. Service Providers: We may disclose your information to third-party service providers who assist us in providing our services, such as IT support, payment processing, and analytics.

1. 1. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights and interests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. The phone numbers we collect and the consent we received will not be shared with 3rd party providers unless its to help us provide services to you as agreed. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

You have the following choices regarding your information:

 

1. 1. Access and Update: You may access and update your personal information through your account settings or by contacting us directly.

1. 1. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us to remove that information from our systems.

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with the effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at info@reliexdispatch.com.